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The Last Mile – A Deep Dive

In today’s rapidly evolving e-commerce landscape, the last mile of delivery has become an essential component in shaping customer satisfaction and loyalty. As the final stretch from the distribution centre to the customer’s doorstep, the last mile delivery experience holds immense importance for businesses and consumers alike. In this article, we will delve into the […]

The Real Cost of a Missed Delivery

Consumers have become unforgiving. A late delivery or poorly packed order can cost a merchant far more than freight — it could cost trust. Recent data shows 78% of customers won’t buy again after a bad delivery experience. That’s a steep price for poor logistics. Our clients know this, which is why they partner with […]

Scaling Quickly: Behind The Black Friday Scenes

How Online Distribution helps merchants navigate peak volumes in New Zealand As retailers across the globe strategise their promotional and marketing activities in preparation for the busiest shopping period of the year, successful ecommerce merchants are dedicating equal focus to supply chain planning. While Black Friday / Cyber Monday brings a significant revenue opportunity, it […]