Testimonials

Don't just take our word for it, see what our clients have to say

‘It is a very pleasant experience working with Online Distribution, as I always get timely support from their friendly people for my various requirements. Online Distribution is not only the logistics vendor for our company, but also a reliable partner to demonstrate perfect safety performance to carry out our safety strategy in New Zealand. We really appreciate Online’s outstanding efforts to meet our expectations in every aspect of warehousing and transport services.”

Bao Li, DuPont New Zealand

“Working with Online Distribution is one of the best business decisions I’ve made. It takes the stress out of what was a very stressful situation. I used to dread the day that containers arrived but now Online take care of it all for me and it’s not stressful at all. I’ve found OD to be very accommodating, my product is large and unusual and Online have been very helpful with coming up with solutions to deal with the complications of such a large product. I’m really impressed with how willing Online have been to accommodate my product and to work with me in finding the best solutions for it”

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Emily Jean, La Maison Boutique Ltd

‘Over the last couple of years, Lamington has grown at an exponential rate, and since June 2013 Online Distribution has been with us, side by side working furiously as the business grows. Together with the awesome team at Online Distribution we have created flexible solutions for the ever evolving needs of our business, and Online Distribution never hesitates to take the extra step to furnish our requirements – whether it be creating custom solutions for freight, IT, or administration services (finally I could get my phone to stop ringing!). Online Distribution have backed my product from day one, and they have really invested in our partnership, to the point that the line between our employees and their employees is very fine indeed!

Sarah Teensma, Lamington Design Ltd

‘GirlGuiding New Zealand has been using Online Distribution as its logistics provider since January 2012. Working with Online Distribution has enabled GirlGuiding New Zealand to reduce costs, focus on our core business and identify any new opportunities to help with growth and business sustainability. We value the partnership that has developed with Online Distribution and are delighted to be able to recommend the services they provide to any company looking for a specialised, tailor-made solution.’

Click here to see what we do for GirlGuiding NZ

Jane Smithson, GirlGuiding NZ

‘Huhtamaki is one of the largest consumer packaging companies in the world, with a presence in 36 countries. We have been a client of Online Distribution for 18 years and during this time we have valued our partnership greatly – they are a company that has proven their excellence across a wide range of services. I would strongly urge any company serious about providing exceptional service to their customers, to contact Online Distribution.’

David Smeekes, Huhtamaki Limited

‘As the projects for Meridian in Christchurch are coming to an end, I feel it is now appropriate to thank you and your staff for the excellent effort you have put into developing the systems and managing the day-to-day running of Arc’s operating assets. Just a short summary of our achievements together:

  1. 1) Creation of item numbers;
  2. 2) Set up the initial balances and transaction history with Deloitte;
  3. 3) Set up the warehouse management system;
  4. 4) Set up the contractor order spreadsheet;
  5. 5) Creation of a remote desktop link into online servers for Arc;
  6. 6) Set up cycle counting of items;
  7. 7) Management of over $30,000,000 in new inventory;
  8. 8) Management of over $10,000,000 in returned assets (450,000+ units);
  9. 9) Performed over 4,000,000 transactions;
  10. 10) Handled our national freight contracts;
  11. 11) Handling of BAU asset recycling and issuing;
  12. 12) Handling of International Freight receipts;
  13. 13) Performed and participated in Rework tasks;
  14. 14) Kept the grumpy contractors in line;
  15. 15) Met or exceeded our budgets; FANTASTIC and THANK YOU ALL!’

Steve Scott, Arc Innovations Limited (a subsidiary of Meridian Energy)

‘Here at Smith and Nephew, we strive for Performance, Innovation and Trust and expect it, not only from our employees, but also from our business partners. I have personally been involved in warehousing and distribution for more than 20 years, on various levels as both a customer and employee, and I believe that makes me one of the toughest critics within the industry. Because we are in Healthcare, Smith and Nephew are expected to maintain very high standards in all areas including inventory accuracy, transport reliability and general tidiness. From my own experience, the best business relationships are those where both teams can work together as one to create a seamless flow for the customer. Online Distribution have a strong history with Smith and Nephew and continue to prove themselves worthy on all levels. I hold a very high regard for the team at Online Distribution and I am grateful for the relationships developed over the years that continue to grow stronger by the day. I have no hesitation in recommending Online Distribution to other businesses looking for quality and reliability.’

Nas Foscarini, Operations Manager, Smith and Nephew P/L

‘Online Distribution has been Nobilo Wine Group’s South Island contract logistics provider for more than 12 years. The key attributes we looked for when choosing our business partner were top quality service with the right degree of flexibility to ensure our customers were satisfied. We are pleased to say that Online Distribution is a company that understands the need to work closely with their clients to achieve the desired results. As a company Online Distribution is committed to providing a good systems-based approach. They take pride in their accuracy by focusing on attention to detail in every aspect of their business, including one of their strengths – staff selection and training. I have no hesitation in recommending Online Distribution as a contract logistics provider to any organisation, large or small. They won’t let you down.’

Brian Vieceli, Nobilo Wine Group Limited

‘Ideal NZ is part of the Rexel Group of companies. Rexel is the world’s largest supplier of electrical components. In New Zealand, we have seven distribution centres throughout the country, six of these we have our own staff running. The only exception we have made is in Christchurch, where we have used Online Distribution for the past 12 years and we will continue this partnership with Ben and his excellent staff. I would recommend Online Distribution to anyone looking for a third party supplier and would welcome them to contact myself for a verbal reference.’

James Auld, Logistics Manager, Ideal NZ

‘USL Medical Limited is an Importer and Distributor of Medical Equipment and Consumables. Our customers in healthcare demand a high level of professionalism and accuracy in all transactions. Our partnership with Online Distribution over the last 17 years has enabled us to grow our business and provide a service beyond our customer’s expectations. Online Distribution adds value to our business and I am pleased to highly recommend them.’

Ken Rackham, USL Medical Limited

‘When we began our business we were very impressed with Online Distribution’s managed warehousing service and their ability to further expand that service to meet our needs as our business grew. We have since expanded our product range and will continue to do so knowing that Online Distribution can accommodate our needs. The excellent service we received from Online Distribution in Christchurch meant that we were quick to move in to Online Distribution’s Auckland branch. We now even have the ability to have Online Distribution’s staff receive, process and dispatch all our orders nationwide, allowing us to take a long overdue holiday without having to worry about staffing issues or service standards – it’s all in safe hands.’

Click here to see what we do for Cooling Supplies

Warwick Holtham, Managing Director, Cooling Supplies Limited

‘Over the last couple of years, Trade Tested has grown to be one of the largest online retailers in New Zealand and Online Distribution has been there every step of the way. We have consistently received professional service and a high standard of care, both for us and our customers. As our company has quickly expanded, Online Distribution has provided us with the flexibility we’ve needed in order to upscale our range of products without having to worry about the logistical issues that can often be prohibitive for small business to grow. Online Distribution has consistently shown commitment to our business, with a level of personal attention that has enabled us to be the success we are today. We look forward to growing with Online Distribution in the future, and would not hesitate to recommend them to anyone looking for a supply chain, distribution or logistics specialist.’

Richard Humphries, Director, Trade Tested Limited

‘In March 2001 Day-Timers New Zealand made the decision to outsource the warehouse and distribution functions of the business, and contracted Online Distribution to manage these functions. In August 2004, we went to the next level and outsourced our NZ Customer Call Centre, again to Online Distribution. In May 2005, our Australian Call Centre was also contracted to Online Distribution, operating as part of the NZ Call Centre based in Christchurch. Finally in March 2006, Online Distribution took over the warehousing and distribution functions of our Sydney warehouse. Through all these changes Online Distribution has come to understand our needs and the high standards that must be maintained for Day-Timers to remain successful.’

Owen Bradley, Day-Timers Limited

‘Everitts NZ Limited is a privately owned Auckland-based importing company and has for over 20 years been synonymous with high quality sought-after homewares sourced globally. We chose Online Distribution to manage the warehouse and distribution functions of our business in late 2009. The outcome has been extremely satisfying with our clients receiving a professional and reliable service and our fragile products all being handled with special care and attention. We value our partnership with Online Distribution which contributes at all levels of our business. Communication is open and honest and the people friendly and accommodating. I would recommend Online Distribution to any business looking for a successful solution with third party logistics.’

Judith Everitt, Everitts NZ Limited

‘We have found the service you offer absolutely amazing, and very professional, and would like to take this opportunity to thank you and your team for making the last year very simple to manage.’

Kara Winiata, iwantthat.co.nz

‘Dealing with Online Distribution is tough – spelled ‘TUF’. By this I mean they are T for Trustworthy, U for Unique and F for Flexible.’

Wayne Freeman, AGFA-Gevaert NZ Limited

Bao Li, DuPont New Zealand