Sustainability

“Online Distribution is leading the way with a genuine commitment to sustainability. Their focus on reducing environmental impact is clear through practical efforts, from optimising supply chain efficiencies to minimising waste... it’s refreshing to see a company actively putting sustainability front & centre, striving to make a meaningful difference.”

Allan Birch - Director, Tadpole ESG Consulting

Click on the image below to read our FY25 Sustainability Update

Our Sustainability Framework

Our approach to sustainability is guided by a structured framework that ensures our initiatives are measurable, impactful, and aligned with our values. This framework is built around three key pillars:

Our Progress and Achievements

We are proud of the progress we have made, with several key milestones already achieved:

Carbon Emissions Reduction: Achieved a 40% reduction in Scope 1 & 2 GHG emissions since FY20.
Sustainable Packaging: 96.48% of our packaging is now recycled, recyclable, reusable, or compostable.
Client Satisfaction: Maintained an NPS score above 50, with the latest at 68.9.
Employee Training & Well-being: Employees complete an average of 13.38 hours of training annually, and our wellness score exceeds 7.2/10
Community Commitment: Over $55,000 donated to charities and local initiatives.

Ongoing & Future Initiatives

We continue to push forward with new sustainability initiatives, including:

Enhancing Freight Efficiency: Expanding our freight aggregation model to reduce carbon-intensive airfreight.
Supplier Responsibility: Implementing a Supplier Code of Conduct to ensure ethical sourcing and sustainability.
Reducing Waste to Landfill: Targeting a 75% reduction by FY26.
Employee Engagement: Strengthening our internal sustainability culture with ongoing training and participation.

The Mental Health Foundation
The Mental Health Foundation of New Zealand promotes well-being by providing resources, advocacy, and support to help individuals and communities foster positive mental health and resilience. As an official supporter, Online Distribution and its employees contribute vital funding through the various campaigns run by the Mental Health Foundation, helping to promote mental well-being across New Zealand.

The Morgans Valley Bird and Bush Regeneration Project
With support from Online Distribution and dedicated community volunteers, a group of local residents began planting the red zone rockfall area in Morgans Valley, Canterbury, in 2020. Thousands of native plants have since taken root, revitalising the landscape and attracting local birdlife. This ongoing project is transforming the area on the east side of Heathcote Valley into a thriving environmental asset for the region, fostering biodiversity and sustainability for years to come.

“The first planting day was fantastic. We could not have asked for better weather and we had a group of about 20-25 volunteers and overall we got the 350 plants all in the ground. We could not have done this without the support of Online Distribution and their kind sponsorship of this project.”

Lincoln University
Online Distribution and Lincoln University have enjoyed a strong relationship for nearly two decades. We’re proud to partner with Lincoln University to deliver guest lectures, review course material, offer industry insights, and support clear pathways to employment for Lincoln University graduates.

180 Degree Trust
180 Degrees Trust is a charity that supports at-risk youth by providing mentoring, education, and outdoor programs to help them build confidence, resilience, and life skills. Their goal is to empower young people to overcome challenges and create positive futures. Online Distribution is proud to support 180 Degrees Trust in their mission to empower at-risk youth, contributing to their vital programs that help young people build resilience and create brighter futures.

University of Canterbury
We’ve developed a strong relationship with the University of Canterbury – giving guest lectures and hosting interns through their PACE internship programme. At Online Distribution, we’re passionate about logistics and committed to nurturing the next generation of supply chain professionals. It’s one of the ways we can contribute to the long-term success of our business and the wider New Zealand economy.
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Big Brothers Big Sisters
Big Brothers Big Sisters is a mentorship program that connects young people with caring adult role models to provide guidance, support, and encouragement. Through one-on-one mentoring relationships, the organisation helps children build confidence, develop life skills, and achieve their full potential. As a Defender of Potential, Online Distribution has proudly supported the Christchurch chapter of Big Brothers Big Sisters since 2009. Our commitment includes providing a professional yet welcoming space where mentors and “Mentees” can connect, build relationships, and embark on their journeys of support.

Building Better Futures Together

We invite our clients, suppliers, and the community to join us in our journey towards a more sustainable future.

For inquiries or collaboration opportunities, please get in touch.