Online Distribution helps eCommerce business keep up with high demand

 

Situation

Back in 2011 Online Distribution was approached by a fast-growing agricultural distributor, Element Raw Materials, who had recently acquired the distribution rights for the Victorian Chemicals range of agricultural lubricants.

 

Challenge

With the resulting increase in sales, the client’s additional administration duties quickly became increasingly onerous for the small team to handle.

 

Benefits

Online Distribution trained dedicated staff and deployed them to provide administrative support for Element Raw Materials. This meant on top of professional storage, fulfilment and freight management, the client also benefitted from administration support such as order management, direct liaison their customers and payment reconciliation.

 

Outcome

The outsourced solution gave Element Raw Materials time to scale their internal operation while continuing to provide an efficient, seamless and cost-effective customer experience.

 

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We take the time to listen, ask questions and really understand your business model before we work with you to design the most cost-effective and deliverable 3PL solution.

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