‘Over the last couple of years, Trade Tested has grown to be one of the largest online retailers in New Zealand and Online Distribution has been there every step of the way. We have consistently received a professional service and a high standard of care, both for us and our customers. As our company has quickly expanded, Online Distribution has provided us with the flexibility we’ve needed in order to upscale our range of products without having to worry about the logistical issues that can often be prohibitive for small business to grow. Online Distribution has consistently shown commitment to our business, with a level of personal attention that has enabled us to be the success we are today.
We look forward to growing with Online Distribution in the future, and would not hesitate to recommend them to anyone looking for a supply chain, distribution or logistics specialist.’
Richard Humphries, Director, Trade Tested Limited
‘Here at Smith and Nephew, we strive for Performance, Innovation and Trust and expect it, not only from our employees, but also from our business partners. I have personally been involved in warehousing and distribution for more than 20 years, on various levels as both a customer and employee, and I believe that makes me one of the toughest critics within the industry. Because we are in Healthcare, Smith and Nephew are expected to maintain very high standards in all areas including inventory accuracy, transport reliability and general tidiness. From my own experience, the best business relationships are those where both teams can work together as one to create a seamless flow for the customer. Online Distribution Services have a strong history with Smith and Nephew and continue to prove themselves worthy on all levels. I hold a very high regard for the team at Online DS and I am grateful for the relationships developed over the years that continue to grow stronger by the day. I have no hesitation in recommending Online DS to other businesses looking for quality and reliability.’
Nas Foscarini, Operations Manager, Smith and Nephew P/L
‘Everitts NZ Limited is a privately owned Auckland-based importing company and has for over 20 years been synonymous with high quality sought-after homewares sourced globally.
We chose Online Distribution to manage the warehouse and distribution functions of our business in late 2009. The outcome has been extremely satisfying with our clients receiving a professional and reliable service and our fragile products all being handled with special care and attention.
We value our partnership with Online Distribution, who contribute at all levels of our business. Communication is open and honest and the people friendly and accommodating. I would recommend Online Distribution to any business looking for a successful solution with third party logistics.’
Judith Everitt, Everitts NZ Ltd
‘As the projects for Meridian in Christchurch are coming to an end, I feel it is now appropriate to thank you and your staff for the excellent effort you have put into developing the systems and managing the day to day running of Arc’s operating assets.
Just a short summary of our achievements together:
1) Creation of item numbers
2) Setting the initial balances and transaction history with Deloitte
3) Setting up the warehouse management system.
4) Setting up the contractor order spreadsheet
5) Created a remote desktop link into online servers for me
6) Setting up cycle counting of items
7) Managed over $30,000,000 in new inventory
8) Managed over id="mce_marker"0,000,000 in returned assets (450,000+ units)
9) Performed over 4,000,000 transactions
10) Handled national freight contracts
11) Handled BAU asset recycling and issuing.
12) Handled International Freight receipts.
13) Performed / Participated in Rework tasks
14) Kept the grumpy contractors in line
15) Met or exceeded budgets
FANTASTIC and THANK YOU ALL!’
Steve Scott, Arc Innovations Limited (a subsidiary of Meridian Energy)
‘In March 2001 Day-Timers New Zealand made the decision to outsource the warehouse and distribution functions of the business, and contracted Online Distribution to manage these functions. In August 2004, we went to the next level and outsourced our NZ Customer Call Centre, again to Online Distribution. In May 2005, our Australian Call Centre was also contracted to Online Distribution, operating as part of the NZ Call Centre based in Christchurch. Finally in March 2006, Online Distribution took over the warehousing and distribution functions of our Sydney warehouse. Through all these changes Online Distribution has come to understand our needs and the high standards that must be maintained for Day-Timers to remain successful.’
Owen Bradley, Day-Timers Limited
‘Redeal Networks is part of the Rexel Group of companies. Rexel is the world’s largest supplier of electrical components. In New Zealand, we have seven distribution centres throughout the country, six of these we have our own staff running. The only exception we have made is in Christchurch, where we have used Online Distribution for the past nine years and we will continue this partnership with Ben and his excellent staff. I would recommend Online Distribution to anyone looking for a third party supplier and would welcome them to contact myself for a verbal reference.’
James Auld, Redeal Networks (a division of Redeal Limited)
‘Online Distribution has been Nobilo Wine Group’s South Island contract logistics provider for more than 10 years. The key area we looked for when choosing our business partner was top quality service with the right degree of flexibility to ensure our customers were satisfied.
We are pleased to say that Online Distribution is a company that understands the need to work closely with their client to achieve the desired results.
As a company, Online Distribution is committed to providing a good systems-based approach. They take pride in their accuracy by focusing on attention to detail in every aspect of their business, including one of their strengths: staff selection and training.
I have no hesitation in recommending Online Distribution as a contract logistics provider to any organisation either large or small. They won’t let you down.’
Brian Vieceli, Nobilo Wine Group Ltd
‘USL Medical Ltd is an Importer and Distributor of Medical Equipment and Consumables. Our customers in Healthcare demand a high level of professionalism and accuracy in all transactions. Our Partnership with Online Distribution over the last 15 years has enabled us to grow our business and provide a service beyond our customer's expectations. Online Distribution adds value to our business and I am pleased to highly recommend them.’
Ken Rackham, USL Medical Ltd
‘We have found the service you offer absolutely amazing, and very professional, and would like to take this opportunity to thank you and your team for making the last year very simple to manage.’
Kara Winiata, iwantthat.co.nz
‘Dealing with Online Distribution is tough - spelled ‘TUF’. By this I mean they are T for Trustworthy, U for Unique and F for Flexible.’
Wayne Freeman, AGFA-Gevaert NZ Ltd
‘Huhtamaki is one of the largest consumer packaging companies in the world, with a presence in 36 countries. We have been a client of Online Distribution for 16 years and during this time we have valued our partnership greatly - they are a company that has proven their excellence across a wide range of services. I would strongly urge any company serious about providing exceptional service to their customers to contact Online Distribution.’
David Smeekes, Huhtamaki Limited
‘When we began our business, we were very impressed with Online Distribution’s managed warehousing service and their ability to further expand that service to meet our needs as our business grew. We have since expanded our product range and will continue to do so knowing that Online Distribution can accommodate our needs. The excellent service we received from Online Distribution in Christchurch meant that we were quick to move in to Online Distributions Auckland branch. We now even have the ability to have Online Distributions staff receive, process and dispatch all our orders nationwide, allowing us to take a long overdue holiday without having to worry about staffing issues or service standards - it's all in safe hands.’
Warwick Holtham, Managing Director, Cooling Supplies Ltd