Cooling Supplies Case Study

An end-to-end solution with location inventory management, customer service and freight management

Established in 2002, Christchurch refrigerant supplier Cooling Supplies needed to supply imported refrigerant efficiently and cost effectively throughout New Zealand. Online Distribution stepped in to design a split distribution model by bringing shipping containers into both Auckland and Christchurch.

Inwards goods and customer orders were split seamlessly between the centres to ensure minimal lead-time, stockholding and freight costs. Cooling Supplies was provided with real-time order tracking and inventory visibility as well as lower lead times and reduced costs - all greatly increasing customer satisfaction and profitability.

Today’s real time order system and processing is consistent with the customers’ needs. It is so user-friendly that Online Distribution is able to take over the processing of the orders from start to finish when and as required. When the first contact is made - whether it is by phone, e-mail or fax, Online Distribution can instantly process the payment, advise the warehouse and distribute the product. The result is a fast, simple solution for both Cooling Supplies and their customers.

Let us assist with your inventory management requirements

Contact Online Distribution now for more information about our logistics and distribution services – we are happy to assist.