Cooling Supplies Distribution Services
Case Study for Split Distribution Services and Inventory Management across multiple locations
Established in 2002, Christchurch Refrigerant Supplier Cooling Supplies needed to supply imported refrigerant efficiently and cost effectively throughout New Zealand. Online Distribution Services stepped in to design a split distribution model by bringing shipping containers into both Auckland and Christchurch.
Inwards goods and customer orders are split seamlessly between the centres to ensure minimal lead time, stockholding and freight costs. Cooling Supplies have real-time order tracking and inventory visibility as well as lower lead times and reduced costs. All greatly increasing customer satisfaction and profitability.
The real time order system and processing is consistent with the customers’ needs. It is so user friendly that Online is able to take over the processing of the orders from start to finish when required. When the first contact is made whether it is by phone, e-mail or fax; Online is on it. Processing the payment, advising the warehouse and distributing the product seemlessly.
